First Aid

Emergency First Aid Work

Who should attend?

This course is designed for people who want to receive training in emergency first aid and is especially suited for nominated first aiders in smaller, low risk working environments.

What you will learn?

The content of this course provides basic life saving first aid and workplace health and safety regulations, covering the following:

- The role of the first aider


- Fainting

- Managing an emergency


- Health and safety (first aid) regulations

- Communication and casualty care


- Resuscitation (adult CPR)

- Bleeding (minor and severe)


- Seizures (adult)

- Burns


- Shock

- Choking (adult)


- Unconscious casualty

Level 3 Hospitality and Supervision

This level will suit you if you've worked in the hospitality industry for some time - you have plenty of experience, and you might already supervise others or manage resources. You want to develop your knowledge and skills, perhaps to move into a management role within the sector.

You'll cover things like:

  • Leadership
  • Working relationships
  • Customer service
  • Resource control
  • Health, safety and hygiene
  • Portering and concierge
  • Reception, reservations and bookings.